[Online] Quality Management Systems (ISO 9001) Interpretation


SKU: SQM01 Category:

The course is designed special for the delegates who wish to get in depth understanding of ISO 9001 standard requirements. It is crucial and important especially for the organization who wish to achieve new certification for ISO 9001 or would like to apply this standard and use it as a quality management system framework to enhance the customer satisfaction and achieve product conformity within the organization. By interpreting the ISO 9001 standard clause by clause to delegates and giving more practical examples, the delegates able to relate the standard requirements with their area of work and their organization business processes and/or functions.



  • To interpret the quality management systems standard requirements and provide awareness to delegates.
  • To provide practical examples to delegates which are related to standard requirements for them to apply the requirements in the organization’s business processes and/or functions. 

Learning Outcome:

Upon completion of the training, delegates will have the awareness on ISO 9001 Quality management Systems standard requirements. This including attaining the following knowledge / skills:

  • Understand the quality management systems terminology.
  • Understand what is process approach, risk-based thinking and Plan Do Check Act (PDCA).
  • Ability to relate the standard requirements with their job functions, including the organization’s business processes, services and products.
  • Ability to support their organization to establish, develop and implement the     quality management systems to achieve the desired intended outcome.


Course Outlines:

The course covers tutorial, discussions and/or facilitated activities.

Day 1

  • Opening and introduction
  • ISO 9001 Development Journey
  • High Level Structure and Terminology 
  • Quality Management Systems (ISO 9001) Framework
  • Clause 4: Context of the Organization
  • Clause 5: Leadership
  • Clause 6: Planning

Day 2

  • Clause 7: Support
  • Clause 8: Operation
  • Clause 9: Performance Evaluation
  • Clause 10: Improvement
  • Quality Management Systems (ISO 9001) Roadmap
  • Summary of Key Requirements


Who Should Attend This Course?

  • Any delegates from various functions and levels who wish to establish, develop, implement and maintain quality management systems framework within their organization.
  • Any delegates who are appointed as internal auditors to audit the management systems.



  • There is no formal pre-requisite prior attending to this course.



  • This is a two-days course from 0900-1700 (Face to face or Remote Online Training is available upon request).


Training With Sincera Mayle Consulting Means:

  • Delegates will be trained by experienced tutors who are passionate to share their knowledge. 
  • Reliable and trusted experts with years of hands-on experience to enhance delegates’ learning curve. 


Find Out More With Us:

If want to learn more about next steps, contact us for following training courses:

    • Quality Management System (ISO 9001) Internal Auditor 
    • Root Cause Analysis 
    • Exemplar Global Certified Quality Management Systems (ISO 9001) Lead Auditor