All registrations should be registered at Sincera website; www.sinceratraining.com with accurate information. As participant will receive notifications and updates (confirmation, postponement and cancellation) through email and/or mobile number.
The registration is advisable to be done at least fourteen (14) working days before the commencement date of the training programme.
Sincera will contact the participants about the details of the training programme before the public training is scheduled to start.
Payment
Full payment shall be made before or on the public training date, except for training course to be claimed under HRDC claimable course.
All payments shall be made in Malaysian Ringgit.
All prices listed are in Malaysian Ringgit (MYR) and subject to Sales and Services Tax (SST) and any other taxes which will be charged at the prevailing rate where applicable.
Payment can be done via card or bank transfer only and invoice to issue upon receiving payment.
For organization wish to claim the public training course under HRDC claimable course, Sincera will contact the participant/organization separately for payment advice.
Sincera shall not be held responsible if the participants/organization unable to obtain claim from the HRDC claimable course. The invoice will issue to participant / organization for payment purpose.
Cancellation
In the event of a training course cancellation being received twenty-one (21) working days or less before the course, the participant/organization is liable for the full course fee and any expenses incurred by Sincera pertaining to the course as stated in the confirmation email and/or invoice. All cancellations must be made in writing.
Registered participant who is unable to attend the training may nominate a substitute at no charge. Details of substitute to be provided to Sincera via elearning@sinceratraining.com (1-2 days before training).
If the cancellation is triggered by Sincera, we will make full refund of all payments made or recommend the registered participants to transfer to the same course on the new planned dates.
Certificates
The certificate is awarded only if the participant participates with >75% of the training programme.
All the training certificates issued to participants are e-certificates and only email to participants when the payment is completed.
In House Training Programme
All training programmes appears in Sincera Training Calendar can also be conducted as an in-house training program at company premises and as per requested training dates.
Please request more details via “Contact us” for more information on in-house training programme.
Disclaimer and Copyright
Sincera reserves the right to cancel, postpone or make changes to any training programme including the trainer(s), dates, venue, programme contents or other matters without prior notice.
Sincera will not bare the cost to participants / organization due to the training cancellation/postponement of training date without prior notice.
The training is inclusive of e-certificates, course notes (either soft or hardcopy), lunch and refreshments (for physical training only).
Sincera reserves the right to amend the training price and/or course outline if necessary to comply with any applicable law or regulatory requirement, or if the amendment will not materially affect the nature or quality of the training.
No video and / or voice recording of the training sessions are allowed unless it is to be used by Sincera as part of the training purpose or submission to authority for verification / reference purpose.
No part of the training materials may be reproduced, processed, copied or distributed in any form whatsoever using electronic systems or other means without the prior written consent of Sincera.
Upon completion of registration, you are deemed to have fully read, understood and accepted the terms and conditions stated herein.
