This course aims to equip participants with a solid understanding of the fundamental principles of sustainable tourism and their relevance within the hospitality industry. It introduces key frameworks and concepts that promote sustainability practices in hotel operations, aligning with global environmental and social responsibility goals. Participants will also gain insights into current global trends and best practices that drive sustainable transformation across the hospitality sector. Additionally, the course seeks to build awareness of the Global Sustainable Tourism Council (GSTC) and its pivotal role in establishing and guiding international standards for sustainable tourism.

Learning Outcome:

On completion of this course, each delegate will be able to have awareness on:

• Be able to define and explain the concept of sustainable tourism.
• Recognize the significance of sustainable tourism principles in the context of the hospitality industry.
• Understand and apply GSTC Industry Criteria requirements and their implications for hotel operations.

Course Outline:
Day 1:

Example Of Capacity-Building Approaches

• Interactive and Dynamic Session
• Collaborative Learning Exercises
• Case Analysis / Case Study
• Assessment: Knowledge Check

Who Should Attend This Course?

• Hospitality professionals, including hotel managers, staff, and employees.
• Tourism industry stakeholders involved in planning, development, and promotion.
• Students and researchers in hospitality, tourism, or related fields.
• Certification and compliance officers responsible for sustainability standards.
• Government and nonprofit professionals shaping sustainable tourism policies.
• Individuals passionate about sustainable tourism and responsible travel practices.

Pre-Requisites:

• Nil

Duration:

• This is a one-day course from 0900-1700 (Face to Face or Remote Online Training is available upon arrangement).

Why Train With Sincera GSE Consulting?

• Gain insights from seasoned trainers with extensive industry experience who are genuinely passionate about knowledge sharing and skills development.
• Learn from professionals who bring practical, hands-on experience, ensuring your learning goes beyond theory to real application.
• Sincera is a trusted and recognized training provider, endorsed by Exemplar Global.

Find Out More With Us:

If want to learn more, please contact us for following training courses:

• Pathway to Sustainable Hospitality – Aligned with the Global Sustainable Tourism Council (GSTC) Hotel Standard Internal Auditing
• ISO 31000:2018 Risk Management
• Hazard Identification, Risk Assessment and Determination Controls (HIRADC)
• Exemplar Global Recognized Quality Management Systems (ISO 9001) Lead Auditor
• Exemplar Global Recognized Environmental Management Systems (ISO 14001) Lead Auditor
• Exemplar Global Recognized Occupational Health and Safety Management Systems (ISO 45001) Lead Auditor
• Environmental Aspect and Impact Assessment (EAIA)
• Environmental Management Systems (ISO 14001) Interpretation
• Occupational Health and Safety Management Systems (ISO 45001) Interpretation

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This 2-day course is designed to impart participants with the necessary knowledge and techniques to implement the entire 1st party or internal audit activities adopting the PDCA Approach. While there is no specific requirements or procedure from RBA Operation and VAP operation manual pertaining to Internal Audit approach, the widely used and recognised ISO19011 Auditing Standard is strongly recommended to be adopted on how to manage the RBA Self Audit process (as required by the newly embedded management system under M4 Performance review and Continuous improvement) effectively.

On the other hand, one of the key inputs for effective audit planning & coverage is the output of the Risk Assessment Process. Various types of risks can be identified from the current ISO management system using a similar risk management model. Successful audit planning taking into consideration high risk areas will ensure an effective audit output for continuous improvement. The ISO19011 auditing guidance which is widely used in various ISO standards will cover Audit Planning, Conducting Audit, Reporting and Follow Up/Closure aligned well with the latest embedded RBA management system requirement.

Only through a self-internal audit process then only Organization will be able to gage/measure the extend of System Implementation in meeting the RBA elements and requirement as well as related legal and regulatory requirements.

Learning Outcome:

Upon successful completion of the training, participants will be able to:

• Understand and manage the PDCA Approach Self or Internal audit process.
• Effectively plan the Internal or Self Audit Process to cover the RBA system requirements and associate legal compliance elements/acts.
• Drive and perform 2nd party audits on its supply chain/service providers.
• Ensure consistent compliance with RBA and interested party/ies requirement.
• Enhance customer trust and satisfaction with independent self-development and maintenance of system compliance through a disciplined audit.

Course Outline:

Day 1:

Day 2:

Who Should Attend This Course?

• Internal Audit Team Members
• Engineers
• Section Leaders/Head
• Management Team Members
• Anyone who is involved in auditing process including auditee

Pre-Requisites:

• Nil

Duration:

• This is a 1-day course from 0900-1700 (Face to Face or Remote Online Training is available upon arrangement).

Training With Sincera Means:

• Delegates will be trained by experienced tutors who are passionate to share their knowledge.
• Reliable and trusted experts with years of hands-on experience to enhance delegates’ learning curve.
• Sincera is a recognized training provider by Exemplar Global.

Find Out More With Us:

If want to learn more, please contact us for following training courses:

• Environmental Aspect and impact Assessment
• Greenhouse Gas Accounting and Reporting
• Exemplar Global Recognized Quality Management Systems (ISO 9001) Lead Auditor
• Exemplar Global Recognized Environmental Management Systems (ISO 14001) Lead Auditor
• Exemplar Global Recognized Information Security Management Systems (ISO 27001) Lead Auditor

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Quality definitely a key contributor to organization profitability and gaining reputation in the eyes of end user and electronics industry. On the other hand, sustainability is the key for many electronic companies to stay strong and keep their business growing from day to day. While many International companies are moving fast in their business, one important area NOT to be missed is commitment to Social Responsibility, standards of good governance, practices and accountability.

RBA is a widely and globally accepted platform to guide and ensure companies fulfilling their role and responsibility in these areas. Through a very structured system which covers 5 main areas; Labor, Health and Safety, Environment, Ethics and Supply Chain management with comprehensive Code of Conduct for companies to comply with and get recognized at the end.

The newly revised RBA code of conduct has also taken into consideration the PDCA management system approach in ensuring effective implementation of these 5 core areas in a company, through an independent 3rd party assessment of the system, organization or companies will be commended with recognition /awards reflecting its effort and commitment to move forward with good supply chain sustainability and Social Responsibilities & Accountabilities.

Learning Outcome:

Upon successful completion of the training, participants will be able to:

• Understand fundamental RBA Requirements and the Audit process
• Implement and comply with the requirements to improve sustainability and social responsibility
• Implement effective control & monitoring complying with laws & regulations
• Ensuring manufacturing processes /working conditions safe, workers are treated with respect and dignity and are environmentally responsible
• Build mutual understanding and responsibility of both management and workers

Course Outline:
Day 1:

Day 2:

Who Should Attend This Course?

• Management Team Members
• Anyone who is directly involved in ensuring a conducive working condition

Pre-Requisites:

• Nil

Duration:

• This is a 2-days course from 0900-1700 (Face to Face or Remote Online Training is available upon arrangement).

Training With Sincera Means:

• Delegates will be trained by experienced tutors who are passionate to share their knowledge.
• Reliable and trusted experts with years of hands-on experience to enhance delegates’ learning curve.
• Sincera is a recognized training provider by Exemplar Global.

Find Out More With Us:

If want to learn more, please contact us for following training courses:

• Environmental Aspect and impact Assessment
• Greenhouse Gas Accounting and Reporting
• Exemplar Global Recognized Quality Management Systems (ISO 9001) Lead Auditor
• Exemplar Global Recognized Environmental Management Systems (ISO 14001) Lead Auditor
• Exemplar Global Recognized Information Security Management Systems (ISO 27001) Lead Auditor

The post Understanding of Responsible Business Alliance (RBA) and Its Implementation appeared first on Sincera GSE Consulting PLT.

• Provide participants with a thorough understanding of the Sedex Members Ethical Trade Audit (SMETA) framework, including its purpose, structure, and the distinctions between 2-pillar and 4-pillar audits.
• Examine in detail the specific code requirements under each pillar, ensuring participants grasp the standards related to labor, health and safety, environmental assessment, and business ethics.
• Enable participants to apply their knowledge by analyzing measurement criteria and evidence through practical case studies, enhancing their ability to implement and assess compliance effectively.

Learning Outcome:

On completion of this course, each delegate will be able to have awareness on:

• Identify and interpret Code Requirements: interpret the code requirements for each pillar, including labor standards, health and safety protocols, environmental assessments, and business ethics principles.
• To understand the types of evidence examined and the audit questions pertinent to each code requirement.
• Implement best practices to align organizational policies and procedures with SMETA requirements and effectively evaluate internal processes and suppliers to ensure compliance with ethical standards.

Course Outline:
Day 1:

Day 2:

Who Should Attend This Course?

• Management team responsible for sustainability / CSR
• Anyone has interest in getting awareness in Sustainability / CSR

Pre-Requisites:

• Nil

Duration:

• This is a 2-days course from 0900-1700 (Face to Face or Remote Online Training is available upon arrangement).

Training With Sincera Means:

• Delegates will be trained by experienced tutors who are passionate to share their knowledge.
• Reliable and trusted experts with years of hands-on experience to enhance delegates’ learning curve.
• Sincera is a recognized training provider by Exemplar Global.

Find Out More With Us:

If want to learn more, please contact us for following training courses:

• Environmental Aspect and impact Assessment
• Greenhouse Gas Accounting and Reporting
• Exemplar Global Recognized Quality Management Systems (ISO 9001) Lead Auditor
• Exemplar Global Recognized Environmental Management Systems (ISO 14001) Lead Auditor
• Exemplar Global Recognized Occupational Health and Safety Management Systems
  (ISO 45001) Lead Auditor

The post Applying Ethical Trade through SMETA appeared first on Sincera GSE Consulting PLT.

• Comprehensive introduction to greenhouse gas (GHG) inventory and assessment according to GHG Protocol and IPCC, for scope 1, 2 and 3.
• Knowledge and skills required to GHG performance.
• Expose to GHG international standard compliance and methodologies i.e IPCC, GHG protocol, ISO 14064 etc.

Learning Outcome:

On completion of this course, each delegate will be able to have awareness on:

• Perform systematic GHG assessment.
• Perform GHG assessment compliance according to International best practices, standards & methodologies.
• Have experience on hands-on GHG accounting based on global standard.
• Produce GHG Emissions Reporting according to BURSA.

Course Outline:

Who Should Attend This Course?

• Government / non-governmental organizations
• Investors, consumers and interested members of the public
• Senior Management / Board of Directors
• Middle management team responsible for sustainability/ESG
• Beginner level research analysts, banking and investment professionals, seeking to gain further insight into ESG
• Individuals passionate about sustainable tourism and responsible travel practices.
• Anyone has interest in getting awareness in ESG Sustainability Assurance.

Pre-Requisites:

• Nil

Duration:

• This is a 1-day course from 0900-1700 (Face to Face or Remote Online Training is available upon arrangement).

Training With Sincera Means:

• Trained by experienced tutors who are passionate to share their knowledge.
• Trained by reliable and trusted experts with years of hands-on experience to enhance delegates’ learning curve.
• Engaged with recognized training provider by Exemplar Global.

Find Out More With Us:

If want to learn more, please contact us for following training courses:

• ESG Awareness – Towards Sustainability
• Greenhouse Gas Reporting (ISO 14064-1)
• Exemplar Global Recognized Environmental Management Systems (ISO 14001) Lead Auditor
• Exemplar Global Recognized Occupational Health and Safety Management Systems (ISO 45001) Lead Auditor
• Exemplar Global Recognized Quality Management Systems (ISO 9001) Lead Auditor

The post Greenhouse Gas Accounting and Reporting Course appeared first on Sincera GSE Consulting PLT.

• To provide awareness on history of sustainability development.
• To provide an overview of materiality analysis and stakeholder engagement.
• To provide an overview of sustainability reporting and assurance.

Learning Outcome:

On completion of this course, each delegate will be able to have awareness on:

• Best practices on sustainability and corporate responsibility reporting and assurance tools, standards, and their links to core business practice.
• Sustainability and its concept.

Course Outline:

Day 1

• Definition of Sustainability
• Global Context of Sustainability
• Alignment of Business with Sustainability Development Goals

Day 2

• ESG Sustainability Reporting Framework
• Materiality Analysis and Stakeholder Engagement
• Summary

Who Should Attend This Course?

• Government / non-governmental organizations
• Investors, consumers and interested members of the public
• Senior Management / Board of Directors
• Middle management team responsible for sustainability/ESG
• Beginner level research analysts, banking and investment professionals, seeking to gain further insight into ESG
• Anyone has interest in getting awareness in ESG Sustainability Assurance

Pre-Requisites:

• Nil

Duration:

• This is a 2-days course from 0900-1700 (Face to Face or Remote Online Training is available upon arrangement).

Training With Sincera Means:

• Delegates will be trained by experienced tutors who are passionate to share their knowledge.
• Reliable and trusted experts with years of hands-on experience to enhance delegates’ learning curve.
• Sincera is a recognized training provider by Exemplar Global.

Find Out More With Us:

If want to learn more, please contact us for following training courses:

• Root Cause Analysis
• ISO 31000:2018 Risk Management
• Greenhouse Gas Accounting and Reporting
• Exemplar Global Recognized Quality Management Systems (ISO 9001) Lead Auditor
• Exemplar Global Recognized Environmental Management Systems (ISO 14001) Lead Auditor
• Exemplar Global Recognized Occupational Health and Safety Management Systems (ISO 45001) Lead Auditor

The post ESG Awareness – Towards Sustainability Course appeared first on Sincera GSE Consulting PLT.

Objectives:

• To outline the Supplier Code of Conduct of the company’s expectations in regard to sustainability practices of its suppliers in protecting the people, the environment and business by proactively identifying and managing risk.
• To outline the Supplier Code of Conduct of the company’s standards to ensure that working conditions in the supply chain are safe, that workers are treated with respect and dignity and that design and manufacturing processes are environmentally and ethically responsible.
• As awareness for delegates of the Malaysian environmental and occupational safety and health laws and how this relates to them to comply with.

Learning Outcome:

Upon completion of the training, delegates will have the ability to:

• Promote sustainable development and minimizing legal, financial and reputation risks by adopting the Supplier Code of Conduct with all reasonable measures to ensure this code across their entire business and within their own supply chains.
• Familiarize themselves with the environmental related legislations.
• Familiarize themselves with the occupational safety and health related legislations.
• Identify the applicable legal requirements for the company’s operations to ensure its compliance

Course Outline:

The course covers tutorial, discussions and/or facilitated activities.

Day 1

Day 2

Who Should Attend This Course?

This course is intended for those:

• Anyone who is responsible ensuring that the organization is complying with the environmental and health and safety legislation.
• Environmental and Safety and Health Committee members.
• Anyone who is leading and promoting the social sustainability program.
• Anyone who is involved in supplier quality assurance functions.

Pre-Requisites:

• There is no formal pre-requisite prior attending to this course.

Duration:

• This is a 2-days course from 0900 – 1700 (Face to face or Remote Online Training is available upon request)

Training With Sincera Means:

• Delegates will be trained by experienced tutors who are passionate to share their knowledge.
• Reliable and trusted experts with years of hands-on experience to enhance delegates’ learning curve.

Find Out More With Us:

If want to learn more, please contact us for following training courses:

• Hazard Identification, Risk Assessment And Determining Control (HIRADC)
• Environmental Aspect and Impact Assessment (EAIA)
• Exemplar Global Certified Quality Management Systems (ISO 9001) Lead Auditor
• Exemplar Global Certified Environmental Management Systems (ISO 14001) Lead Auditor
• Exemplar Global Certified Occupational Health and Safety Management Systems (ISO 45001) Lead Auditor

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