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[Online / Physical] Effective Audit Report Writing Training

Editorial Team — Thu, 20 Jan 2022 03:10:34 +0000

Auditing is fundamental to verify the management systems on its continuing conformity, suitability and effectiveness. The important aspects of auditing are to identify, analyze, evaluate, conclude and writing the audit findings. Most auditors, including experienced auditors could find this challenging, as commonly the auditing related courses would broadly cover the entire auditing process and do not go into fine details to evaluate, conclude and write an effective audit report. This course provides delegates with an improved understanding on recording the right facts, skills to evaluate and conclude the audit findings, as well as techniques to generate effective audit report.

Objectives:

To understanding on audit report writing skills and techniques.
To have adequate knowledge to determine, evaluate and conclude the audit findings.
Designed activities to enable delegates to practice writing an effective audit report.

Learning Outcomes:

Upon completion of the training, delegates will have the ability to:-

Have the confidence to write an effective audit report.
Improve their performance as internal auditors with the ability to present clear written audit findings to management.

Course Outline / Program:

The course covers tutorial, discussions and/or facilitated activities. The course contents have been developed in accordance with the guidance provided in ISO 19011 Guidelines for management systems auditing.

Day 1

Overview of Auditing
Recording Audit Evidence
Evaluating and Concluding Audit Findings
Writing the Audit Report
Compiling and Reporting
Case study on QMS Audit Report Writing

Who Should Attend This Course?

This programme is suitable for all levels of personnel who would like to improve their audit report writing skills and techniques. This shall include those who have been:

-Assigned to perform the internal audits.

-Appointed to review and improve on the internal audit activities.

-Tasked to train or guide other internal auditors in their organization’s internal audit team.

Pre-Requisites:

It is recommended that delegates have knowledge of the ISO 9001:2015 standard and internal auditing based on ISO 9001 standard prior to attendance.

Duration:

This is a one-day course from 0900-1700 (Face to face or Remote Online Training is available upon request).

Training With Sincera Means:

Delegates will be trained by experienced tutors who are passionate to share their knowledge.
Reliable and trusted experts with years of hands-on experience to enhance delegates’ learning curve.

Find Out More With Us:

If want to learn more about next steps, contact us for following training courses:

Root Cause Analysis
Exemplar Global Certified Quality Management Systems (ISO 9001) Lead Auditor
Exemplar Global Certified Quality Management Systems (ISO 14001) Lead Auditor
Exemplar Global Certified Quality Management Systems (ISO 45001) Lead Auditor

The post [Online / Physical] Effective Audit Report Writing Training appeared first on Sincera GSE Consulting PLT.

[Online / Physical] Total Quality Awareness For Supervisor & Leaders

Editorial Team — Thu, 20 Jan 2022 03:04:45 +0000

“Total” emphasizes every employee are obligated to improve their operations. True responsibility for performance and quality can lie with the People who actually do the job or carry out the process, and each has one or several customer-supplier interfaces. By understanding the internal/external customer-supplier needs and expectations, it will help to achieve external customer satisfaction. It is also important for operation team to understand where the defects are coming from. It is imperative for them to take responsibility to monitor and control the process quality journey, ideally being cascaded down and most effectively undertaken as team activities to achieve the desired level of performance.

Objectives:

Understand the fundamental and concept of the process approach.
Able to identify the quality chains and understand any part of a quality chain has creates problems, leading to more failure and problems.
Understand the daily operational errors and how these errors could generate defects.
Create awareness of leaders and supervisors on working towards to a total quality organization.

Learning Outcomes:

Upon completion of the training, delegates will have the ability to:

Understand the inputs and outputs of a process and each has one or few customer / supplier interfaces.
Understand by meeting the customer requirements, either internal or external, it will help to achieve quality throughout the organization and eventually enhance customer satisfaction level.
Identify the daily operational errors and knowing the importance of putting efforts to minimize/prevent the errors which might turn into a defect that eventually shipped defective products to internal/external customers.
Understand their importance roles as leaders and supervisors in cultivating and create awareness of total quality culture in the organization.

Course Outline / Program:

The course covers discussions and facilitated activities.

Total Quality Awareness for Supervisors / Leaders
Time (Approximately)	Description
09.00 am – 09.15 am	Opening and introduction
09.15 am – 10.30 am	Process Approach The Quality Chains
10.30 am – 10.45 am	Morning break
10.45 am – 12.30 pm	Error Vs Defect Be A Total Quality Organization
12.30 pm – 01.00 pm	Summary and end of course

Who Should Attend This Course?

This course is designed for supervisors and team leaders who has direct reports to them, e.g. operators, and wish to increase total quality awareness for themselves as well as for their subordinates within the organization.

Pre-Requisites:

There is no formal pre-requisite prior attending to this course.

Duration:

This is a two-days course from 0900-1700 (Face to face or Remote Online Training is available upon request).

Training With Sincera Means:

Delegates will be trained by experienced tutors who are passionate to share their knowledge.
Reliable and trusted experts with years of hands-on experience to enhance delegates’ learning curve.

Find Out More With Us:

If want to learn more about next steps, contact us for following training courses:

- Quality Management System (ISO 9001) Internal Auditor
- Root Cause Analysis
- Exemplar Global Certified Quality Management Systems (ISO 9001) Lead Auditor

The post [Online / Physical] Total Quality Awareness For Supervisor & Leaders appeared first on Sincera GSE Consulting PLT.

[Online] Quality Management Systems (ISO 9001) Internal Auditor Course

Editorial Team — Sat, 08 Jan 2022 02:51:16 +0000

The methodology to carry out internal audit is crucial to provide an internal audit results which are useful to management to continually improve its management system. One of the criteria to have effective internal audit is about the competency of the auditors. This course provides delegates with a concept of how to conduct an audit on management system based on ISO 9001, process and risk-based approach. Through simulation audit, it will create a simulated audit environment to help delegates to further understand the concept of conducting an effective internal audit.

Objectives:

To understand the auditing process based on the ISO 19011 guidelines for auditing the management systems.
To provide knowledge and learn the necessary skills to plan, conduct, report and follow up of an internal audit.

Learning Outcome:

Upon completion of the training, delegates will have the ability to perform their role as auditors, starts from planning, conducting, reporting and follow-up an audit. This including attaining the following knowledge and skills:

Understand the audit steps and terminology.
The principles of auditing.
Understand how to develop an audit plan and audit checklists.
Understand how to collect audit evidence relevant to the standard throughout the audit processes.
Ability to prepare and distribute the audit report.
Ability to conduct audit follow up.

Course Outlines:

The course covers tutorial, discussions, simulation audit and facilitated activities.

Day 1

Time (Approximately)	Course Description
09.00 am – 09.15 am	Opening and introduction
9.15 am – 10.30 am	ISO 9001 Framework Understanding of Process and Risk-Based Approach
10.30 am – 10.45 am	Morning break
10.45 am – 01.00 pm	Understanding of Process and Risk-Based Approach Principle of Internal Auditing Overview of Internal Auditing
01.00 pm – 02.00 pm	Lunch
02.00 pm – 03.30 pm	Auditors’ Responsibilities Planning for the audit Conducting the Audit
03.30 pm – 03.45 pm	Afternoon break
03.45 pm – 05.00 pm	Conducting the Audit

Day 2

Time (Approximately)	Course Description
9.00 am – 10.30 am	Simulation Audit / Case Study
10.30 am – 10.45 am	Morning break
10.45 am – 01.00 pm	Simulation Audit / Case Study
01.00 pm – 02.00 pm	Lunch
02.00 pm – 03.30 pm	Audit Review and Report Writing
03.30 pm – 03.45 pm	Afternoon break
03.45 pm – 05.00 pm	Presentation of Audit Findings Audit Follow Up Course summary

Who Should Attend This Course?

This course is intended for those who are appointed as internal auditors to audit the management systems and suitable for delegates from various functions and levels.
The management system committees.
All personnel who are/will be coordinating internal audit activities within the organization.
Existing auditors who wish to refresh their skills.

Personal Certification:

This course is certified by Exemplar Global (Exemplar Global is a global organization that certifies both individuals and training providers).
Delegate could choose if to enroll the course with this certification. Contact us for more details on its benefits upon enrollment with this certification.

Pre-Requisites:

Preferable the delegates to have Quality Management System (ISO 9001) awareness prior attending to this course.

Duration:

This is a two-days course from 0900-1700 (Face to face or Remote Online Training is available upon request).

Training With Sincera Means:

Delegates will be trained by experienced tutors who are passionate to share their knowledge.
Reliable and trusted experts with years of hands-on experience to enhance delegates’ learning curve.

Find Out More With Us:

If want to learn more, please contact us for following training courses:

Effective Audit Report Writing (QMS)
Failure Mode and Effect Analysis (FMEA)
Exemplar Global Certified Quality Management System (ISO 9001) Lead Auditor
Exemplar Global Certified Environmental Management System (ISO 14001) Lead Auditor
Exemplar Global Certified Occupational Health and Safety Management Systems (ISO 45001) Lead Auditor

The post [Online] Quality Management Systems (ISO 9001) Internal Auditor Course appeared first on Sincera GSE Consulting PLT.

[Online] Quality Management Systems (ISO 9001) Interpretation

Editorial Team — Fri, 07 Jan 2022 10:31:44 +0000

The course is designed special for the delegates who wish to get in depth understanding of ISO 9001 standard requirements. It is crucial and important especially for the organization who wish to achieve new certification for ISO 9001 or would like to apply this standard and use it as a quality management system framework to enhance the customer satisfaction and achieve product conformity within the organization. By interpreting the ISO 9001 standard clause by clause to delegates and giving more practical examples, the delegates able to relate the standard requirements with their area of work and their organization business processes and/or functions.

Objectives:

To interpret the quality management systems standard requirements and provide awareness to delegates.
To provide practical examples to delegates which are related to standard requirements for them to apply the requirements in the organization’s business processes and/or functions.

Learning Outcome:

Upon completion of the training, delegates will have the awareness on ISO 9001 Quality management Systems standard requirements. This including attaining the following knowledge / skills:

Understand the quality management systems terminology.
Understand what is process approach, risk-based thinking and Plan Do Check Act (PDCA).
Ability to relate the standard requirements with their job functions, including the organization’s business processes, services and products.
Ability to support their organization to establish, develop and implement the quality management systems to achieve the desired intended outcome.

Course Outlines:

The course covers tutorial, discussions and/or facilitated activities.

Day 1

Time (Approximately)	Course Description
09.00 am – 09.15 am	Opening and introduction
9.15 am – 10.30 am	ISO 9001 Development Journey High Level Structure and Terminology Quality Management Systems (ISO 9001) Framework
10.30 am – 10.45 am	Morning break
10.45 am – 01.00 pm	Quality Management Systems (ISO 9001) Framework Clause 4: Context of the Organization
01.00 pm – 02.00 pm	Lunch
02.00 pm – 03.30 pm	Clause 5: Leadership Clause 6: Planning
03.30 pm – 03.45 pm	Afternoon break
03.45 pm – 05.00 pm	Clause 6: Planning

Day 2

Schedule	Topics
9.00 am – 10.30 am	Clause 7: Support Clause 8: Operation
10.30 am – 10.45 am	Morning break
10.45 am – 01.00 pm	Clause 8: Operation
01.00 pm – 02.00 pm	Lunch
02.00 pm – 03.30 pm	Clause 9: Performance Evaluation Clause 10: Improvement
03.30 pm – 03.45 pm	Afternoon break
03.45 pm – 05.00 pm	Application of standard requirements to organization business processes

Who Should Attend This Course?

Any delegates from various functions and levels who wish to establish, develop, implement and maintain quality management systems framework within their organization.
Any delegates who are appointed as internal auditors to audit the management systems.

Pre-Requisites:

There is no formal pre-requisite prior attending to this course.

Duration:

This is a two-days course from 0900-1700 (Face to face or Remote Online Training is available upon request).

Training With Sincera Means:

Delegates will be trained by experienced tutors who are passionate to share their knowledge.
Reliable and trusted experts with years of hands-on experience to enhance delegates’ learning curve.

Find Out More With Us:

If want to learn more about next steps, contact us for following training courses:

- Quality Management System (ISO 9001) Internal Auditor
- Root Cause Analysis
- Exemplar Global Certified Quality Management Systems (ISO 9001) Lead Auditor

The post [Online] Quality Management Systems (ISO 9001) Interpretation appeared first on Sincera GSE Consulting PLT.